Reference Services Review

Aims & Scope

Ranging from case studies to conceptual papers, the journal's articles cover all aspects of reference and library user services in a digital age.

Articles draw upon traditional areas of inquiry within the fields of information studies and education, as well as from newer interdisciplinary perspectives such critical pedagogy.

The journal raises questions, explores new frameworks for user services, advances fresh analyses and research and proposes solutions to diverse operational issues facing librarians and information professionals.

View Aims & Scope

---

Metrics & Ranking

Impact Factor

Year	Value
2025	1

SJR (SCImago Journal Rank)

Year	Value
2024	0.730

Quartile

Year	Value
2024	Q1

h-index

Year	Value
2024	45

---

---

Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

---

Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Social Sciences, designed to support cutting-edge academic discovery.

---

Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Beyond active learning: a constructivist approach to learning

  Citation: 123

  Authors: Susan E., Elizabeth

• Connectivism

  Citation: 91

  Authors: Michelle

• Comparison of <i>Wikipedia</i> and other encyclopedias for accuracy, breadth, and depth in historical articles

  Citation: 79

  Authors: Lucy

• Getting out the truth: the role of libraries in the fight against fake news

  Citation: 78

  Authors: Oliver

• A mobile future for academic libraries

  Citation: 69

  Authors: Joan K.

• Communicating with and empowering international students with a library skills set

  Citation: 66

  Authors: Sara, Alexia

• Ullmann's Encyclopedia of Industrial Chemistry

  Citation: 66

  Authors: Sharon S.

• Understanding the millennials: updating our knowledge about students

  Citation: 66

  Authors: Wendy, Qin

• Incoming international students and the library: a survey

  Citation: 62

  Authors: Pamela A.

• Making tacit knowledge explicit: the Ready Reference Database as codified knowledge

  Citation: 62

  Authors: Mark

---