Quality Management Journal

Aims & Scope

Quality Management Journal (QMJ) is the first journal to link the efforts of academic researchers and quality management practitioners.

QMJ provides a forum for communicating and discussing research findings.

New research that scientifically explores the principles of quality management is actively sought for the journal.

Quality Management Journal (QMJ) is primarily an empirical research journal.

To be appropriate, an article should be grounded in methods and theory.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	2.9

SJR (SCImago Journal Rank)

Year	Value
2024	0.499

Quartile

Year	Value
2024	Q2

h-index

Year	Value
2024	22

Journal Rank

Year	Value
2024	11616

Journal Citation Indicator

Year	Value
2024	158

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Blockchain Revolution: How the Technology Behind Bitcoin is Changing Money, Business, and the World.

  Citation: 110

  Authors: Nicole

• Indirect Financial Benefits from Service Quality

  Citation: 103

  Authors: Peter J., Roland T.

• Two Decades of Using Kano's Theory of Attractive Quality: A Literature Review

  Citation: 99

  Authors: Martin, Lars

• Root Cause Analysis: A Framework for Tool Selection

  Citation: 91

  Authors: A. Mark

• Kano's Theory of Attractive Quality and Packaging

  Citation: 90

  Authors: Martin, Lars

• Determinants of Customer-Perceived Service Quality in Fast-Food Restaurants and Their Relationship to Customer Satisfaction and Behavioral Intentions

  Citation: 87

  Authors: G, Victor R.

• Applying the Kano Methodology to Meet Customer Requirements: NASA's Microgravity Science Program

  Citation: 85

  Authors: Mark C., John F.

• Validating Key Results Linkages in the Baldrige Performance Excellence Model

  Citation: 71

  Authors: James R., Eric P.

• The role of internet of things in food supply chain quality management: A review

  Citation: 71

  Authors: Mohamed, Elkafi, Zied, Bayan H.

• Quality-Driven Change and its Effects on Financial Performance

  Citation: 67

  Authors: Robert, Soumen, Stanley

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