Journal of Technology in Human Services

Aims & Scope

The Journal of Technology in Human Services explores the potential of information and communication technologies (ICT) across the social, development and human services sectors.

This journal illuminates the intersections of the evolving infosphere, including how human beings interact with data and devices and the impacts these innovations have on the full range of individual, organizational and social structures.

We publish work that is conceptual in nature in addition to research reports and meta-analyses.

The journal welcomes interdisciplinary scholarship as well as papers reporting on computational and statistical methods.

The Journal of Technology in Human Services focuses on areas such as: -New ICT specific to human services practitioners, community development professionals, community organizers and those working in public agencies at all levels. -Research studies on topics such as factors that influence application uptake, mechanism for identifying and overcoming resistance, ethical challenges, worker displacement, data ownership and transparency and social justice issues related to ICT implementation and use; as well as theory building and testing. -Clinical and experimental designs of innovative ICT applications, including: multimedia, geographic information systems, performance support systems, telehealth, virtual assistants, novel applications of virtual reality and other allied ICTs. -Big data, data science and predictive analytics as both a modality and mechanisms for conducting research in all sectors related to human services including child welfare, juvenile justice, and public education. -Small data and integrated data sharing.

Data management, impact assessment and outcome management for use in agency-based settings.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	1.5
2024	1.50

SJR (SCImago Journal Rank)

Year	Value
2024	0.468

Quartile

Year	Value
2024	Q2

h-index

Year	Value
2024	37

Journal Rank

Year	Value
2024	12252

Journal Citation Indicator

Year	Value
2024	136

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Computer Science and Social Sciences, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• A Comprehensive Review and a Meta-Analysis of the Effectiveness of Internet-Based Psychotherapeutic Interventions

  Citation: 934

  Authors: Azy, Liat, Meyran, Na'ama

• Current and Future Trends in Internet-Supported Mental Health Interventions

  Citation: 280

  Authors: Azy, John M.

• Quantitative Approaches to Comparing Communication Patterns on Twitter

  Citation: 159

  Authors: Axel, Stefan

• Online Counseling and Therapy for Mental Health Problems: A Systematic Review of Individual Synchronous Interventions Using Chat

  Citation: 124

  Authors: Mitchell, Debra

• Best Practices in Online Therapy

  Citation: 111

  Authors: Jo-Anne M., Britt, Lisa

• The Use of Computerized Self-Help Packages to Treat Adolescent Depression and Anxiety

  Citation: 111

  Authors: Suvena, Andrew J., Louise A.

• The Open Laboratory: Limits and Possibilities of Using Facebook, Twitter, and YouTube as a Research Data Source

  Citation: 94

  Authors: Fabio, Luca, Davide

• A computational social science perspective on qualitative data exploration: Using topic models for the descriptive analysis of social media data*

  Citation: 93

  Authors: Maria Y., Heather

• Development of a New Approach to Guided Self-Help via the Internet: The Swedish Experience

  Citation: 88

  Authors: Gerhard, Jan, Monica, Per, Fredrik, Viktor, Elisabeth, Björn, Lars, Johan

• Privacy, Social Network Sites, and Social Relations

  Citation: 80

  Authors: David J., Adam N.

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