Journal of Social Service Research

Aims & Scope

The Journal of Social Service Research is exclusively devoted to empirical research and its application to the design, delivery, and management of the new social services.

The Journal focuses on outcomes-based research and practice, and clearly presents the different types of funded and non-funded state-of-the-art research being carried out in the field.

Each issue effectively highlights both the quantitative and qualitative methodologies.

Contributors from the national and international social service arenas provide an important and critical basis for management and policy decisions in a wide variety of social service settings.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	0.9
2024	1.40

SJR (SCImago Journal Rank)

Year	Value
2024	0.474

Quartile

Year	Value
2024	Q2

h-index

Year	Value
2024	47

Journal Rank

Year	Value
2024	12114

Journal Citation Indicator

Year	Value
2024	347

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Social Sciences, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Qualitative Descriptors of Strength of Association and Effect Size

  Citation: 745

  Authors: James A.

• A Comparison of Psychometric Properties and Normality in 4-, 5-, 6-, and 11-Point Likert Scales

  Citation: 487

  Authors: Shing-On

• Can Likert Scales be Treated as Interval Scales?—A Simulation Study

  Citation: 341

  Authors: Huiping, Shing-On

• A Preliminary Test of a Stress-Strain-Outcome Model for Reconceptualizing the Burnout Phenomenon

  Citation: 325

  Authors: Gary F., Randi Daimon

• Social Empathy: A Model Built on Empathy, Contextual Understanding, and Social Responsibility That Promotes Social Justice

  Citation: 164

  Authors: Elizabeth A.

• Performance and Commitment

  Citation: 151

  Authors: Ram A., Toni A.

• Self-Esteem, Self-Efficacy, and Social Connectedness as Mediators of the Relationship Between Volunteering and Well-Being

  Citation: 147

  Authors: Kevin M., Russell, Matthew

• The Volunteer Satisfaction Index

  Citation: 140

  Authors: Roseanna, Ruth M.

• The Intrinsic Spirituality Scale

  Citation: 133

  Authors: David R.

• A Primer for Social Worker Researchers on How to Conduct a Multinomial Logistic Regression

  Citation: 125

  Authors: Carrie J.

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