Journal of Retailing and Consumer Services

Aims & Scope

The journal is an international and interdisciplinary forum for research and debate in the rapidly developing - and converging - fields of retailing and services studies.

It focuses particularly on consumer behaviour and on policy and managerial decisions, encouraging contributions both from practitioners in the forefront of new developments in retailing and services, and from academics across a wide range of relevant disciplines.

The Journal of Retailing and Consumer Services covers: The distribution and selling of goods; The retailing of professional services such as health and law; The retailing of consumer services such as transportation, tourism, leisure, and personal financial services.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	13.1

SJR (SCImago Journal Rank)

Year	Value
2024	3.439

Quartile

Year	Value
2024	Q1

h-index

Year	Value
2024	167

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Predicting green product consumption using theory of planned behavior and reasoned action

  Citation: 1510

  Authors: Justin, Ashwin, Jayesh

• Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions

  Citation: 850

  Authors: Karina, Hajer

• Consumer behavior and purchase intention for organic food: A review and research agenda

  Citation: 764

  Authors: Jyoti, Justin

• Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach

  Citation: 614

  Authors: Samuli, A.K.M. Najmul, Ali, Amandeep

• Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services

  Citation: 611

  Authors: Vincent Cheow Sern, See-Kwong, Sajad

• Corporate image and corporate reputation in customers’ retention decisions in services

  Citation: 578

  Authors: Nha, Gaston

• Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers

  Citation: 566

  Authors: Deepak, Rishi

• Impact of culture, behavior and gender on green purchase intention

  Citation: 528

  Authors: Naman, Shankar, Pradip

• Augmented reality marketing: How mobile AR-apps can improve brands through inspiration

  Citation: 519

  Authors: Philipp A., Reto, Chris

• Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet

  Citation: 489

  Authors: Zheng, Vincent P., Daniel R.

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