Journal of Retailing

Aims & Scope

The Journal of Retailing is devoted to advancing the state of knowledge and its application with respect to all aspects of retailing, its management, evolution, and current theory.

The field of retailing includes both products and services, the supply chains and distribution channels that serve retailers, the relationships between retailers and members of the supply channel, and all forms of direct marketing and emerging electric markets to households.

Articles may take an economic or behavior approach, but all reflect rigorous analysis and a depth of knowledge of relevant theory and existing literature.

Empirical work is based upon the scientific method, modern sampling procedures and statistical analysis.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	10.2

SJR (SCImago Journal Rank)

Year	Value
2024	4.204

Quartile

Year	Value
2024	Q1

h-index

Year	Value
2024	168

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Consumer perceived value: The development of a multiple item scale

  Citation: 4172

  Authors: Jillian C, Geoffrey N

• Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

  Citation: 3921

  Authors: J.Joseph, Michael K, G.Tomas M

• Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies

  Citation: 2242

  Authors: Scott B., Philip M.

• Customer Experience Creation: Determinants, Dynamics and Management Strategies

  Citation: 2035

  Authors: Peter C., Katherine N., A., Anne, Michael, Leonard A.

• Hedonic and utilitarian motivations for online retail shopping behavior

  Citation: 2022

  Authors: Terry L., Christopher L., Joann, Stephen

• From Multi-Channel Retailing to Omni-Channel Retailing

  Citation: 1880

  Authors: Peter C., P.K., J. Jeffrey

• Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.

  Citation: 1527

  Authors: Charla, Naresh, Edward

• eTailQ: dimensionalizing, measuring and predicting etail quality

  Citation: 1462

  Authors: Mary, Mary C

• Hedonic shopping motivations

  Citation: 1422

  Authors: Mark J., Kristy E.

• Customer loyalty in e-commerce: an exploration of its antecedents and consequences

  Citation: 1418

  Authors: Srini S., Rolph, Kishore

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