Journal of Quality Assurance in Hospitality and Tourism
Published by Taylor & Francis
ISSN : 1528-008X
Abbreviation : J. Qual. Assur. Hosp. Tour.
Aims & Scope
The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism.
The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field.
Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field.
Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: -Organizational development and improvement -Operational and efficiency issues -Quality policy and strategy development and implementation -Quality function deployment -Quality experiences in hospitality industry -Service quality improvement and customer satisfaction -Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment -The role and participation of private and public sectors, including residents -International, national, and regional tourism; tourism destination sites; arid systems of tourism
View Aims & ScopeMetrics & Ranking
Impact Factor
| Year | Value |
|---|---|
| 2025 | 2.3 |
SJR (SCImago Journal Rank)
| Year | Value |
|---|---|
| 2024 | 0.646 |
Quartile
| Year | Value |
|---|---|
| 2024 | Q2 |
h-index
| Year | Value |
|---|---|
| 2024 | 48 |
Journal Rank
| Year | Value |
|---|---|
| 2024 | 8929 |
Journal Citation Indicator
| Year | Value |
|---|---|
| 2024 | 856 |
Impact Factor Trend
Abstracting & Indexing
Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.
Subjects & Keywords
Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.
Most Cited Articles
The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.
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Pine and Gilmore's Concept of Experience Economy and Its Dimensions: An Empirical Examination in Tourism
Citation: 307
Authors: Mehmet, Marit
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Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry
Citation: 127
Authors: Bonhak, Jongsik, Bee-Lia, Sanghyeop, Heesup
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Influence of Push and Pull Motivations on Satisfaction and Behavioral Intentions within a Culinary Tourism Event
Citation: 118
Authors: Sylvia, Carol, Robert A.
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Sharing Economy in Travel and Tourism: The Case of Home-Swapping in Italy
Citation: 117
Authors: Francesca, Roberta
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Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model
Citation: 112
Authors: Ilhami, Cagatay, Cihan
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A Text Mining and Multidimensional Sentiment Analysis of Online Restaurant Reviews
Citation: 107
Authors: Qiwei, Bo H., Yang, Lei
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Development of a Multi-Dimensional Scale for Measuring Food Tourist Motivations
Citation: 101
Authors: Young H., Ben K., Jingxue (Jessica)
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A Study of Behavioral Intentions, Patient Satisfaction, Perceived Value, Patient Trust and Experiential Quality for Medical Tourists
Citation: 90
Authors: Hung-Che, Tao, Meng-Yu