Journal of Hospitality Marketing and Management

Aims & Scope

The Journal of Hospitality Marketing & Management provides a peer-reviewed outlet for contributions that further understanding, practice, and education in hospitality marketing and management.

It aims to promote new ideas, models, approaches, and paradigms that contribute to the development of knowledge and theory of hospitality marketing and management.

Its distinct, multifaceted approach encompasses the administrative disciplines, liberal arts, and social sciences.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	11
2024	11.90

SJR (SCImago Journal Rank)

Year	Value
2024	3.212

Quartile

Year	Value
2024	Q1

h-index

Year	Value
2024	86

Journal Rank

Year	Value
2024	632

Journal Citation Indicator

Year	Value
2024	2259

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda

  Citation: 451

  Authors: Dogan, Christina G.

• The metaverse in the hospitality and tourism industry: An overview of current trends and future research directions

  Citation: 402

  Authors: Dogan, Suresh, Amandeep

• Agenda for Co-Creation Tourism Experience Research

  Citation: 370

  Authors: Esther, Teun

• The Role of User-Generated Content in Tourists' Travel Planning Behavior

  Citation: 344

  Authors: Carmen, Stephen, Carmine, Jeremy

• Managing a Hotel's Image on TripAdvisor

  Citation: 315

  Authors: Peter

• Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews

  Citation: 313

  Authors: Katerina, Anil, Cihan, Fevzi

• Service robots in hotels: understanding the service quality perceptions of human-robot interaction

  Citation: 292

  Authors: Youngjoon, Miju, Munhyang (Moon), Seongseop (Sam)

• User-Generated Content as a Research Mode in Tourism and Hospitality Applications: Topics, Methods, and Software

  Citation: 272

  Authors: Weilin, Svetlana

• Culinary Tourism as a Destination Attraction: An Empirical Examination of Destinations' Food Image

  Citation: 258

  Authors: Shahrim, Christina Geng-Qing

• Understanding the Consumer Experience: An Exploratory Study of Luxury Hotels

  Citation: 253

  Authors: Andrew, Fevzi, Youcheng (Raymond), David Joon-Wuk

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