Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Published by University of Nevada
ISSN : 0899-8620
Abbreviation : J. Consum. Satisf. Dissatisfaction Complain. Behav.
Aims & Scope
The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior primary objective is to publish cutting-edge research related to the concept of satisfaction, as well as those constructs which serve as antecedents and/or outcomes of satisfying experiences.
The journal seeks to promote theory development in these areas via reporting quantitative and/or qualitative inquiries, as well as conceptual.
Established in 1988, the journal been the recognized leader in its field.
View Aims & ScopeMetrics & Ranking
SJR (SCImago Journal Rank)
| Year | Value |
|---|---|
| 2024 | 0.213 |
Quartile
| Year | Value |
|---|---|
| 2024 | Q4 |
h-index
| Year | Value |
|---|---|
| 2024 | 8 |
Abstracting & Indexing
Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.
Subjects & Keywords
Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting and Psychology, designed to support cutting-edge academic discovery.