International Journal of Service Science, Management, Engineering, and Technology

Aims & Scope

The International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is a multidisciplinary journal that publishes high-quality and significant research in all fields of computer science, information technology, software engineering, soft computing, computational intelligence, operations research, management science, marketing, applied mathematics, statistics, policy analysis, economics, natural sciences, medicine, and psychology, among others.

This journal publishes original articles, reviews, technical reports, patent alerts, and case studies on the latest innovative findings of new methodologies and techniques.

View Aims & Scope

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Metrics & Ranking

SJR (SCImago Journal Rank)

Year	Value
2024	0.310

Quartile

Year	Value
2024	Q2

h-index

Year	Value
2024	21

Journal Rank

Year	Value
2024	16306

Journal Citation Indicator

Year	Value
2024	348

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, Computer Science, Engineering and Multidisciplinary, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Toward a Service (Eco)Systems Perspective on Value Creation

  Citation: 162

  Authors: Heiko, Francesco, Stephen L., Robert F.

• Importance of Marketing Mix Elements in Determining Consumer Purchase Decision in the Retail Market

  Citation: 94

  Authors: Jalal Rajeh, Mohammed Emad, Haitham M.

• The Role of Supply Chain Integration and Agile Practices in Improving Lead Time During the COVID-19 Crisis

  Citation: 60

  Authors: Haitham M., Hamzah, Jalal Rajeh, Anwar, Raid

• Deep Learning in Plant Diseases Detection for Agricultural Crops

  Citation: 49

  Authors: Mohamed, Ahmed, Mohamed

• Multimodal Sentiment Analysis

  Citation: 42

  Authors: Ramandeep, Sandeep

• Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India

  Citation: 39

  Authors: Rajat, Sanjiv, Dharminder Kumar, B

• Agile Innovation

  Citation: 37

  Authors: Ulrich

• Typology for Modular Service Design

  Citation: 35

  Authors: Tuure, Anu, Hilkka

• Pareto Optimal Solution Selection for a Multi-Site Supply Chain Planning Problem Using the VIKOR and TOPSIS Methods

  Citation: 34

  Authors: Houssem, Omar, Faouzi

• Investigation of Customer Knowledge Management

  Citation: 25

  Authors: Menatalla

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