International Journal of Retail and Distribution Management

Aims & Scope

The competitive retail sector is under pressure to provide efficient services to hold its share of the market.

As consumers demand higher levels of service and supply, they are simultaneously wooed by other alternatives like mail order and out of-town-shopping.

The International Journal of Retail & Distribution Management provides a link between production and consumer, and by understanding their relationship it allows retail personnel to study operations practice in other organizations, and to compare methodologies.

View Aims & Scope

---

Metrics & Ranking

Impact Factor

Year	Value
2025	5.5

SJR (SCImago Journal Rank)

Year	Value
2024	1.332

Quartile

Year	Value
2024	Q1

h-index

Year	Value
2024	107

---

---

Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

---

Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

---

Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Customer perceptions of e‐service quality in online shopping

  Citation: 693

  Authors: Gwo‐Guang, Hsiu‐Fen

• Identifying key factors affecting consumer purchase behavior in an online shopping context

  Citation: 507

  Authors: Chung‐Hoon, Young‐Gul

• Creating agile supply chains in the fashion industry

  Citation: 497

  Authors: Martin, Robert, Helen

• The digitalization of retailing: an exploratory framework

  Citation: 453

  Authors: Johan, Malin, Niklas

• An examination of the relationship between service quality, customer satisfaction, and store loyalty

  Citation: 438

  Authors: Eugene, Jamie L.

• Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions

  Citation: 377

  Authors: Timo, Antti, Hannu, Mark T.

• Increasing efficiency in the supply chain for short shelf life goods using RFID tagging

  Citation: 322

  Authors: Mikko

• An examination of the relationship between trust, commitment and relationship quality

  Citation: 294

  Authors: Amy, Amrik

• Generation Y female consumer decision‐making styles

  Citation: 293

  Authors: Cathy, Vincent‐Wayne

• Corporate brand image, satisfaction and store loyalty

  Citation: 276

  Authors: Rita

---