International Journal of Quality and Reliability Management

Aims & Scope

In today's competitive business and industrial environment, it is essential to have an academic journal offering the most current theoretical knowledge on quality and reliability to ensure that top management is fully conversant with new thinking, techniques and developments in the field.

The International Journal of Quality & Reliability Management (IJQRM) deals with all aspects of business improvements and with all aspects of manufacturing and services, from the training of (senior) managers, to innovations in organising and processing to raise standards of product and service quality.

It is this unique blend of theoretical knowledge and managerial relevance that makes IJQRM a valuable resource for managers striving for higher standards.Coverage includes: -Reliability, availability & maintenance -Gauging, calibration & measurement -Life cycle costing & sustainability -Reliability Management of Systems -Service Quality -Green Marketing -Product liability -Product testing techniques & systems -Quality function deployment -Reliability & quality education & training -Productivity improvement -Performance improvement -(Regulatory) standards for quality & Quality Awards -Statistical process control -System modelling -Teamwork -Quality data & datamining

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	3

SJR (SCImago Journal Rank)

Year	Value
2024	0.631

Quartile

Year	Value
2024	Q2

h-index

Year	Value
2024	102

Journal Rank

Year	Value
2024	9165

Journal Citation Indicator

Year	Value
2024	1544

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Service quality models: a review

  Citation: 465

  Authors: Nitin, S.G., Prem

• Critical failure factors of Lean Six Sigma: a systematic literature review

  Citation: 380

  Authors: Saja, Jiju, Sarina, Ton

• The relationship between TQM practices, quality performance, and innovation performance

  Citation: 348

  Authors: Daniel I., Amrik S.

• Dimensions of e‐quality

  Citation: 344

  Authors: Christian N., Assumpta A.

• The evolution of lean Six Sigma

  Citation: 340

  Authors: M.P.J., T.A.

• The leading edge in QFD: past, present and future

  Citation: 328

  Authors: Yoji, Glenn H.

• Total productive maintenance: literature review and directions

  Citation: 323

  Authors: I.P.S., J.S.

• Service Quality

  Citation: 300

  Authors: Abby, Simon, Matthew

• Six sigma in small‐ and medium‐sized UK manufacturing enterprises

  Citation: 251

  Authors: Jiju, Maneesh, Christian N.

• Systematic failure mode effect analysis (FMEA) using fuzzy linguistic modelling

  Citation: 244

  Authors: Rajiv Kumar, Dinesh, Pradeep

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