International Journal of Information Systems in the Service Sector

Aims & Scope

The International Journal of Information Systems in the Service Sector (IJISSS) provides a significant channel for practitioners and researchers (from both public and private areas of the service sector), software developers, and vendors to contribute and circulate ground-breaking work and shape future directions for research.

IJISSS assists industrial professionals in applying various advanced information technologies.

It explains the relationship between the advancement of the service sector and the evolution of information systems.

View Aims & Scope

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Metrics & Ranking

Journal Rank

Year	Value
2024	19287

Journal Citation Indicator

Year	Value
2024	72

SJR (SCImago Journal Rank)

Year	Value
2024	0.235

Quartile

Year	Value
2024	Q3

h-index

Year	Value
2024	16

Impact Factor

Year	Value
2024	0.60

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, Computer Science and Decision Sciences, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Service Science, Management, Engineering, and Design (SSMED)

  Citation: 146

  Authors: Jim, Stephen K.

• The Determinants of Health Expenditures in Tunisia

  Citation: 41

  Authors: Sami, Chokri

• Toward an Integrated Conceptualization of the Service and Service System Concepts

  Citation: 28

  Authors: Manuel, Mahesh S., Rory, Ovsei

• A Review of Factors Influencing Customer Acceptance of Internet of Things Services

  Citation: 28

  Authors: Adai Mohammad, Moamin A., Mohd Sharifuddin

• A Value-Satisfaction Taxonomy of IS Effectiveness (VSTISE)

  Citation: 26

  Authors: Yair, Kenneth E., Stelios H.

• Indian Textile Industry and Its Impact on the Environment and Health

  Citation: 25

  Authors: Chandan

• IT Service Departments Struggle to Adopt a Service-Oriented Philosophy

  Citation: 25

  Authors: Aileen

• Word-Of-Mouth, Trust, and Perceived Risk in Online Shopping

  Citation: 23

  Authors: Farrah, Shirshendu

• Adoption Factors of Mobile Services

  Citation: 21

  Authors: Banu, Nuri, Tugrul

• Exploring the Adoption of Technology Driven Services in the Healthcare Industry

  Citation: 20

  Authors: Umit, A. Nuri, Tugrul U.

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