International Journal of Health Care Quality Assurance

Aims & Scope

International Journal of Health Care Quality Assurance explores quality within the context of health care, examines managerial and planning methods and discusses the implications of introducing and maintaining quality initiatives.

The journal publishes research on topics including but not limited to: Qualitative and quantitative research on all aspects of quality in health care which demonstrates relevance to practice; Case studies detailing real-life examples of quality assurance techniques and management within health and social care settings.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	2.2

SJR (SCImago Journal Rank)

Year	Value
2024	0.355

Quartile

Year	Value
2024	Q3

h-index

Year	Value
2024	61

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science
• Medline

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting and Medicine, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Factors affecting patient satisfaction and healthcare quality

  Citation: 341

  Authors: Aditi

• The quality of health care and patient satisfaction

  Citation: 188

  Authors: Mosad

• Evaluating Lean in healthcare

  Citation: 183

  Authors: Nicola, Zoe

• Determinants of customer satisfaction with hospitals: a managerial model

  Citation: 171

  Authors: Syed

• Healthcare service quality: towards a broad definition

  Citation: 158

  Authors: Ali

• Challenging patient safety culture: survey results

  Citation: 153

  Authors: Johan, Ward, Niek, Arthur

• A study of patients’ expectations and satisfaction in Singapore hospitals

  Citation: 147

  Authors: Puay, Nelson K.H.

• Private healthcare quality: applying a SERVQUAL model

  Citation: 143

  Authors: Mohsin, Ernest

• An overview of six sigma applications in healthcare industry

  Citation: 132

  Authors: Mehmet, Bülent, Jiju

• The birth satisfaction scale

  Citation: 118

  Authors: Caroline, Valerie

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