Business Process Management Journal

Aims & Scope

Business processes are a fundamental building block of organizational success.

Even though effectively managing business process is a key activity for business prosperity, there remain considerable gaps in understanding how to drive efficiency through a process approach.

Building a clear and deep understanding of the range process, how they function, and how to manage them is the major challenge facing modern business.

Business Process Management Journal (BPMJ) examines how a variety of business processes intrinsic to organizational efficiency and effectiveness are integrated and managed for competitive success.

BPMJ builds a deep appreciation of how to manage business processes effectively by disseminating best practice.

Coverage includes: BPM in eBusiness, eCommerce and eGovernment Web-based enterprise application integration eBPM, ERP, CRM, ASP & SCM Knowledge management and learning organization Methodologies, techniques and tools of business process modeling, analysis and design Techniques of moving from one-shot business process re-engineering to continuous improvement Best practices in BPM Performance management Tools and techniques of change management BPM case studies.

View Aims & Scope

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Metrics & Ranking

Impact Factor

Year	Value
2025	5.8

SJR (SCImago Journal Rank)

Year	Value
2024	0.961

Quartile

Year	Value
2024	Q1

Journal Rank

Year	Value
2024	5162

Journal Citation Indicator

Year	Value
2024	1937

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Abstracting & Indexing

Journal is indexed in leading academic databases, ensuring global visibility and accessibility of our peer-reviewed research.

• Scopus
• Google Scholar
• Web of Science

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Subjects & Keywords

Journal’s research areas, covering key disciplines and specialized sub-topics in Business, Management and Accounting, designed to support cutting-edge academic discovery.

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Most Cited Articles

The Most Cited Articles section features the journal's most impactful research, based on citation counts. These articles have been referenced frequently by other researchers, indicating their significant contribution to their respective fields.

• Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

  Citation: 704

  Authors: Serge-Lopez, Samuel, Jean Robert, Chris Emmanuel

• Understanding customer relationship management (CRM)

  Citation: 626

  Authors: Injazz J., Karen

• Critical factors for successful implementation of enterprise systems

  Citation: 620

  Authors: Fiona, Janet, Jinghua

• E‐government adoption: architecture and barriers

  Citation: 419

  Authors: Zakareya, Zahir

• Towards Industry 4.0

  Citation: 408

  Authors: Lorenzo, Antonio Messeni, Umberto, Achille Claudio

• Supply chain risk mitigation: modeling the enablers

  Citation: 406

  Authors: Mohd, D.K., Ravi

• Maturity models in business process management

  Citation: 360

  Authors: Maximilian, Jens, Jörg

• ERP implementation: a compilation and analysis of critical success factors

  Citation: 337

  Authors: Sherry, Martin

• Procurement 4.0: factors influencing the digitisation of procurement and supply chains

  Citation: 313

  Authors: Florian, Abubaker

• Change management strategies for successful ERP implementation

  Citation: 301

  Authors: Adel M.

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